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SERVICE OVERVIEW

Having originated as a snow removal service tailored to the needs of our vacation home clients, Luxe Vaca Snow Removal quickly discerned operational efficiencies that not only generated employment opportunities for local communities but also fueled our expansion into residential snow removal. Motivated by our impatience with the delays associated with conventional snow removal services, we took the initiative to establish our own solution, combining experience with innovation to deliver top-notch service in South Lake Tahoe.

WHY CHOOSE US

Our services run from November 15-May 15, and we work specifically in South Lake Tahoe. Our seasonal contract customers receive our best pricing and our premium spots in our routes, and our commercial clients have their own dedicated plows that work specifically on a business route. Our customers receive access to a portal where they can check on the status of their plow, communicate with the team, and get a peak at the schedule the night before a storm.

POPULAR QUESTIONS

  • When does the Tahoe snow season start?

    Snow can flurry as early as October in our small town, but we officially kick off snow season on November 15th each year, and we usually see it last until around April/May.

    Make sure that you sign up before November 15th, not only to capitalize on our best rates, but also to make sure you have a prime spot on our route.

  • How to you decide who gets their snow plowed first?

    With our route optimization technology, the route is automatically scheduled and you are notified of where you fall in line. Don’t worry, we treat our first plow the same way that we take care of our last plow and will make sure you are taken care of. Sign up with your neighbors for the best route optimization, and ask us about our neighbor sign-up specials!

  • How many properties are on each route?

    Each route has roughly twenty stops, and we start when the sun comes up and doesn’t end until the last house is plowed.

  • What if I only want a one-time service, where do I fall on the list?

    We do our best to accommodate one-time service customers, but our priority is always seasonal clients. One-time service clients are charged by the hour because we have no control over pre-existing conditions (for seasonal clients we know how much snow will be in their driveway on each visit because we know the condition we left it in). One-time clients are always welcome, but they are always on a first come first serve basis, and are scheduled around our seasonal contracts.

  • Do you guys only plow driveways?

    No! We are happy to accommodate snow removal of all kinds. Please just make sure to specify it when you sign up, or purchase our add-on package at checkout. If you do not specify it, we do not remove the snow.

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